Installation & commissioning
Site survey, civil readiness review, lift plan, hydraulic pre-commissioning, and acceptance testing reconciled against the purchase-order specification sheet.
Commissioning, preventive programmes, certified repairs, and documented overhauls delivered by three hundred and ten factory-trained field service engineers on a standing international rota.
Site survey, civil readiness review, lift plan, hydraulic pre-commissioning, and acceptance testing reconciled against the purchase-order specification sheet.
Route-based preventive maintenance anchored to documented MTBF targets rather than calendar hours, with spares consignment triggered by the telemetry stream.
Rotary heads, rotary unions, and screw compressor airends are overhauled under API Spec Q1 controls with material certificates retained against the rig serial number.
IECEx and ATEX certification is re-validated after every major overhaul, including cable-gland torque checks, intrinsic-safety barrier audit, and purge-pressure verification.
Drilling rate, compressor specific power, and fuel burn are benchmarked against the factory datasheet. Corrective adjustments are released via a stamped engineering variation.
Competency-based training modules delivered at the field engineering centre or on site, aligned with MSHA Part 48 and equivalent international programmes.
Service planning is grounded in documented envelopes rather than aspirational promises. The parameters below reflect the typical duty range we engineer against; duty outside these bands triggers a dedicated engineering review rather than a rushed commitment.
Spare parts dispatched within 48 hours for stocked items across a 250 – 1,500 kW engine range and 500 – 2,000 t/h throughput envelope. Custom wear parts and impellers: 6 – 14 weeks depending on metallurgy. Emergency site support mobilised within 72 hours for contracts with service-level commitment.
ISO 9001 quality management, ISO 14001 environmental, and ISO 45001 occupational health & safety form the base. Additional regulatory routes supported per duty: ATEX 2014/34/EU and IECEx for hazardous area equipment, MSHA for North American mining, CE Marking under Machinery Directive 2006/42/EC, API Spec Q1 for upstream oil & gas, and ASME VIII for pressure vessels.
On-site service is not suitable for classified Zone 0 atmospheres without prior permit-to-work coordination. Remote assistance requires minimum 4G/LTE coverage; offline sites rely on scheduled site visits. Warranty applies to OEM-specified components only; third-party aftermarket parts not qualified under ASME VIII or API Spec Q1 are excluded from pressure-containing duty warranty.